Shipping policy

Shipping Policy – Heaven Furnishing

At Heaven Furnishing, we are committed to delivering your orders quickly, safely, and affordably across the United Kingdom. Please read our Shipping Policy to understand our delivery process, timelines, and costs.

1. Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Timeframes

  • Standard UK delivery: 3–7 business days (depending on location).

  • Express delivery (where available): 1–3 business days.

  • Rural or remote areas may take slightly longer.

3. Shipping Costs

  • Standard delivery charges are calculated at checkout.

  • Free shipping may be offered on selected products or promotional events.

  • Any express or priority shipping costs will be displayed before you confirm your order.

4. Delivery Locations

  • We currently ship across the United Kingdom & Northern Ireland.

  • At this time, we do not offer international shipping.

5. Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email.

  • You can track your parcel online until it reaches your doorstep.

6. Delivery Issues

  • If your order is delayed or lost, please contact us immediately.

  • Customers are responsible for providing accurate delivery addresses.

  • Heaven Furnishing will not be liable for delays caused by incorrect address details or courier issues beyond our control.

7. Damaged or Missing Items

  • If you receive a damaged or incorrect item, notify us within 48 hours of delivery.

  • We may request photos for verification before arranging a replacement or refund.

8. Contact Us

If you have any questions about shipping, please get in touch:

👉 Other colors, designs, and sizes are available across our product range – shop now at Heaven Furnishing!